ICT40120 Certificate IV in Information Technology (Systems Administration Support)
This qualification comprises units that focus on various areas of IT support, including troubleshooting procedures, system configuration, and direct client instruction. Broader IT concepts - such as issues of copyright, ethics, and sustainable work practices are also addressed. RTO 40374
## The earner of this certificate has successfully mastered: - Advise, instruct, and assist IT clients - Identify and resolve system or client problems - Troubleshoot and configure hardware or software systems - Support small-scale IT projects - Evaluate and maintain current IT systems **Other personal skills they may have learned:** - Problem-solving and analysis - Critical thinking skills - Strong collaborative skills - Customer service and building client relationships
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10118NAT Diploma of Social Media Marketing
This qualification comprises units that will help to boost knowledge and skills in social media marketing. Students also learn other relevant topics like writing compelling copy, project management and implementing and executing social campaigns in line with an organisation's values and objectives.
manage social media conversion strategies
## The earner of this certificate has successfully mastered: - Plan, conduct and optimise organic social media marketing - Plan implement and manage content marketing - Identify and evaluate marketing opportunities - Plan implement and manage social media conversion strategies **Other personal skills they may have learned:** - Strong communication skills - Creativity - Strategic thinking skills - Organisation skills
10904NAT Diploma of Social Media Marketing
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
## The earner of this certificate has successfully mastered: - Work with different stakeholders - Prepare documents, spreadsheets and presentations - Maintain office resources - Support an operational plan - Maintain financial records - Use office software (generally Microsoft Office) **Other personal skills they may have learned:** - Communication and interpersonal skills - Time management - Collaboration and team work - Problem solving skills
BSB30120 Certificate III Business (Administration)
This qualification comprises units that will provide students with the training needed to carry out a broad range of administrative and operational tasks within an office setting.
## The earner of this certificate has successfully mastered: - Organise schedules - Support personal wellbeing in the workplace - Assist with maintaining workplace safety - Use digital technologies to communicate in a work environment **Other personal skills they may have learned:** - Critical thinking skills - Team collaboration - Communication skills - Attention to detail
This qualification comprises units that will teach the skills and knowledge needed to carry out a range of administrative and clerical tasks, which may help students pursue career pathways in office administration or similar.
## The earner of this certificate has successfully mastered: - Support personal wellbeing in the workplace - Articulate, present and debate ideas - Engage in workplace communication - Use inclusive work practices **Other personal skills they may have learned:** - Critical thinking skills - Complex problem-solving - Communication skills - Collaborating with others
BSB30415 Certificate III in Business Administration
This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.
## The earner of this certificate has successfully mastered: - Perform a broad range of administrative skills - Use business enterprise software such as Microsoft Office - Create and use spreadsheets, prepare presentations and other business documents - Write business documents - Organise paper-based and electronic schedules - Offer outstanding customer service - Observe health and safety in the workplace **Other personal skills they may have learned:** - A keen eye for detail - The ability to work as a part of team - Confidence to communicate with peers, management and senior leadership - The know-how to relate to customers in a professional manner
This qualification comprises units that can provide you with the training needed in the business services sector. If you successfully complete this course, you may work towards pursuing mid-level roles within an office administration or business support capacity.
## The earner of this certificate has successfully mastered: - Lead and facilitate a team - Demonstrate leadership in the workplace - Develop personal work priorities - Write complex documents **Other personal skills they may have learned:** - Complex problem-solving skills - Leadership - Critical thinking skills - Building rapport with clients and stakeholders
BSB40120 Certificate IV in Business (Administration)
This qualification is ideal if you want to expand your business administration skillset to help advance your career in the sector. You may already have existing experience as an Administrative Assistant or similar and want to move onto a more mid-level role.
## The earner of this certificate has successfully mastered: - Implement and monitor WHS policies, procedures and programs - Organise business meetings - Support human resources functions - Coordinate business resources **Other personal skills they may have learned:** - Problem-solving skills - Team collaboration - Critical thinking skills - Leadership
BSB40120 Certificate IV in Business (Leadership)
This qualification will suit you if you're looking to expand your skills and knowledge in both business and management. You'll be trained in a variety of areas, which will help you hone your leadership skills within a business support capacity. Here, you'll have the opportunity to advance your career if you already have a considerable background in business administration or operations.
## The earner of this certificate has successfully mastered: - Demonstrate leadership in the workplace - Articulate, present and debate ideas - Lead personal development - Build and maintain business relationships **Other personal skills they may have learned:** - Effective communication - Task delegation - Critical thinking skills - Leadership
BSB40120 Certificate IV in Business (Operations)
This qualification comprises units that covers relevant topics covered in the business field, including business risk management processes, recruitment and onboarding, and the use of digital technologies in the workplace.
## The earner of this certificate has successfully mastered: - Apply business risk management processes - Implement and monitor WHS polices, procedures and programs - Research and develop business plans - Develop personal work priorities **Other personal skills they may have learned:** - Critical thinking skills - Complex problem-solving - Communication skills - Collaborating with others
This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
## The earner of this certificate has successfully mastered: - Apply communication strategies in the workplace - Write complex documents - Apply critical thinking to work practices - Use digital technologies for work collaboration - Develop leadership skills **Other personal skills they may have learned:** - Teamwork - Effective communication - A hard-working attitude - Leadership skills - Attention to detail - Time management
BSB40320 Certificate IV in Entrepreneurship and New Business
This qualification comprises units that can help you prepare for a career in entrepreneurship. If your desire is to be self-employed and run your own business venture, studying this course can give you the skills and knowledge needed to do this.
build and maintain business relationships
## The earner of this certificate has successfully mastered: - Plan finances for new business ventures - Research and develop business plans - Establish legal and risk management requirements of new business ventures - Build and maintain business relationships **Other personal skills they may have learned:** - Effective leadership - Creativity - Complex problem-solving skills - Emotional intelligence
BSB40420 Certificate IV in Human Resources
This qualification comprises units that can help you prepare for entry-level roles in HR, either as a Human Resources Officer or Human Resources Assistant. If you enjoy working with people and desire to work in a corporate/office setting where your people skills are put to use, this qualification can provide you with the training needed to carry out HR responsibilities with confidence.
administer performance development processes
coordinate remuneration and employee benefits
## The earner of this certificate has successfully mastered: - Apply communication strategies in the workplace - Lead effective workplace relationships - Support human resources functions and processes - Support the learning and development of teams and individuals **Other personal skills they may have learned:** - Develop strong communication skills - Conflict resolution - Cultural sensitivity - Analytical skills
BSB40515 Certificate IV in Business Administration
This qualification is suited to a range of individuals who use welldeveloped administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse information from a variety of sources.
## The earner of this certificate has successfully mastered: - Use different software packages - including Microsoft Office suite - Write complex business documents - Arrange meetings and business travel - Oversee projects **Other personal skills they may have learned:** - Organisational ability - Problem solving skills - Collaborative working style - Keen eye for detail - Confident communication and strong interpersonal skills
BSB40520 Certificate IV in Leadership and Management
This qualification comprises units that have a core focus in workplace relationships and leading and faciliting a team. The skills you can develop from the course can prepare you to work in a variety of settings where you carry out responsibilities as a supervisor or Team Leader.
## The earner of this certificate has successfully mastered: - Coordinate recruitment and onboarding - Communicate effectively as a workplace leader - Apply critical thinking to work practices - Lead effective workplace relationships **Other personal skills they may have learned:** - Emotional intelligence - Effective communication - Problem-solving - Strong organisational skills
BSB40615 Certificate IV in Business Sales
This qualification is suitable for individuals with well-developed sales skills across a range of business sales contexts. They may problem-solve, provide leadership to others and analyse a range of information. Typically, people in this role would report to a more senior business sales practitioner.
## The earner of this certificate has successfully mastered: - Build client relationships - Customer service strategies - Implement effective sales plans and solutions - Plan sales prospects **Other personal skills they may have learned:** - Problem-solving and analysis - Critical thinking skills - Customer service and building client relationships
BSB40820 Certificate IV in Marketing and Communication
This qualification comprises units that will help you get the training needed to pursue the career pathways of Marketing Officer or similar. If you want to expand your industry knowledge and skills in marketing, this course will provide you with a great overview of key concepts that all marketers need to learn about.
## The earner of this certificate has successfully mastered: - Write complex documents - Undertake marketing activities - Promote products and services - Build and maintain business relationships **Other personal skills they may have learned:** - Ability to work in a team - Develop excellent written and communication skills - Creativity - Developing rapport with customers and stakeholders
BSB40920 Certificate IV in Project Management Practice
This qualification comprises units that can give you a broad range of skills that can help you pursue career pathways in project management at a junior-level. It can also give you the opportunity to expand your knowledge and skills, especially if you have limited experience in the project management field.
## The earner of this certificate has successfully mastered: - Communicate with influence - Apply project scope managment techniques - Apply project information management and communications techniques - Apply project human resources management approaches **Other personal skills they may have learned:** - Effective leadership - Excellent communication skills - Negotiation - Scheduling
BSB41015 Certificate IV in Human Resources
This qualification is suitable for individuals working in a range of human resources management positions. Job roles could include human resources assistants, human resources coordinators, human resources administrators and payroll officers.
coordinate separation and termination processes
## The earner of this certificate has successfully mastered: - Promote team effectiveness - Recruit, select, and induct staff - Support performance management processes - Support employee and industrial relations procedures - Use human resources information systems **Other personal skills they may have learned:** - Problem-solving and analysis - Critical thinking skills - Strong collaborative skills - Building workplace relationships
BSB41419 Certificate IV in Work Health and Safety
This qualification applies to individuals working in a work health and safety (WHS) role who provide a broad range of technical knowledge and skills, and have some limited responsibility for the output of others. The qualification applies to those working as supervisors, WHS personnel, and workers in other WHS-related roles who manage risks effectively, apply relevant WHS laws, and contribute to WHS within the workplace in known or changing contexts with established parameters.
## The earner of this certificate has successfully mastered: - Assist with responding to incidents - Contribute to WHS hazard identification - Assess and control risks - Run rehabilitation and return-to-work programs - Assist with compliance with current WHS regulations **Other personal skills they may have learned:** - A good understanding of workplace expectations and practices - Good communication skills - The ability to work independently and in a team - Work with others and report to a supervisor - Analyse and evaluate information from a variety of sources
BSB41415 Certificate IV in Work Health and Safety
This qualification is suitable for people working in a Work Health and Safety (WHS) role who work to provide leadership and guidance to others and have some limited responsibility for the output of others. The qualification reflects the role of workers who apply a broad knowledge base and well-developed skills in a wide variety of contexts and may include coordinators, advisors and facilitators.
BSB41515 Certificate IV in Project Management Practice
This qualification is suitable for autonomous individuals who identify and apply project management skills and knowledge in a wide variety of contexts. Job titles for these roles may include contracts officers, project administrators, quality officers and small business operators.
## The earner of this certificate has successfully mastered: - Identify and apply project management principles and techniques - Scope, design, implement, coordinate and finalise projects - Identify and assist with human resources management - Assist with risk management **Other personal skills they may have learned:** - Working autonomously - Self-motivation and drive - Traineeship Allowed - Prioritising work - Strong communication skills - Time management and meeting deadlines
BSB42015 Certificate IV in Leadership and Management
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
## The earner of this certificate has successfully mastered: - Lead and manage a team in a range of environments and changing priorities - Manage a virtual team in a gig economy - Evaluate solutions to unpredictable problems **Other personal skills they may have learned:** - Strong interpersonal and communication skills - Build successful workplace relationships - Manage a diverse group of people at various levels of skill - How to guide people to meet their goals
BSB42415 Certificate IV in Marketing and Communication
This qualification is suitable for those who use well-developed marketing and communication skills and a broad knowledge base in a wide variety of contexts. Individuals in these roles apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others, however they typically report to more senior practitioners.
## The earner of this certificate has successfully mastered: - Research and presentations productions - Apply digital solutions to work processes - Apply marketing communication techniques **Other personal skills they may have learned:** - Creativity - Efficient communication - Agility and responsiveness - Observational skills - Confidence and likeability
BSB42518 Certificate IV in Small Business Management
This qualification is suitable for small business managers who use well developed skills and a broad knowledge base to solve a range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others.
## The earner of this certificate has successfully mastered: - Establish legal and risk management requirements - Develop a tailored business plan - Plan and manage small business finances - Develop and apply marketing and promotional strategies - Build client relationships and business networks **Other personal skills they may have learned:** - Entrepreneurship and a drive to succeed - Proactivity and high organisation - Complex problem-solving skills - Excellent communication and interpersonal skills - Comfort working with a wide range of people
BSB42618 Certificate IV in New Small Business
This qualification is suitable for those establishing a small business who use well developed skills and a broad knowledge base to solve a range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others.
Whether you're looking to make your next career move in management or simply want to be promoted into a senior role, this course will provide you the training needed to manage budgets, develop workplace policies and manage business resources - all core areas that can help you build a rewarding career in business management.
## The earner of this certificate has successfully mastered: - Manage team effectiveness - Develop critical thinking in others - Articulate, present and debate ideas - Lead and manage effective workplace relationships **Other personal skills they may have learned:** - Team collaboration - Task delegation - Leadership - Effective communication
This qualification is ideal if you're looking for a diploma course that focuses on applying effective leadership practices as a manager. You may be someone that already has experience in the business industry who's looking for a promotion or wanting to develop valued skills in employee and industrial relations or business operations.
## The earner of this certificate has successfully mastered: - Develop workplace policies and procedures for sustainability - Lead communication in the workplace - Manage business risk - Manage business operational plans **Other personal skills they may have learned:** - Complex problem-solving - Critical thinking - Interpersonal skills - Effective communication
BSB50120 Diploma Business (Organisational Development)
This qualification will suit you if you have a strong interest in organisational development and want to pursue opportunities that focus on people and culture. While this course has some crossover in human resources, you'll explore topics that are related to managing people and their training, as well as finding ways to improve employee retention and engagement.
## The earner of this certificate has successfully mastered: - Originate and develop concepts - Develop workplace policies and procedures for sustainability - Manage business operational plans - Develop critical thinking in others **Other personal skills they may have learned:** - Strategic thinking - Communication skills - Emotional intelligence - Complex problem-solving
BSB50120 Diploma of Business (Operations)
This qualification comprises units that will teach you the skills needed to manage a team and effectively project manage in a business-centred environment. This course will provide you with the training needed to pursue management roles in the business industry or opportunities where you can advance your existing career in business.
## The earner of this certificate has successfully mastered: - Lead communication in the workplace - Manage business operational plans - Manage recruitment and onboarding - Manage project scope **Other personal skills they may have learned:** - Critical thinking skills - Complex problem-solving - Communication skills - Collaborating with others
This qualification would apply to individuals with various job titles including executive officers, program consultants and program coordinators. Individuals in these roles may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
manage recruitment selection and induction process
## The earner of this certificate has successfully mastered: - Plan e-marketing communications - Manage and mitigate risk - Oversee budgets and financial plans - Guide recruitment selection and induction - Identify and evaluate marketing opportunities - Develop sustainable workplace policies and procedures - Manage operational plans **Other personal skills they may have learned:** - Critical thinking - Strong communication skills - Attention to detail - Strengths in planning, organisation and self-management
BSB50320 Diploma of Human Resource Management
This qualification comprises units that can prepare you for a number of positions in the human resources field. If you're a natural people-person and enjoy working with individuals from different backgrounds, this course can equip you with the skills and knowledge needed to help advance your career in human resources. RTO 40374.
## The earner of this certificate has successfully mastered: - Coordinate the learning and development of teams and individuals - Coordinate workplace plan implementation - Facilitate performance development process - Develop and use emotional intelligence **Other personal skills they may have learned:** - Develop strong communication skills - Conflict resolution - Cultural sensitivity - Analytical skills
BSB50415 Diploma of Business Administration
This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. RTO 40374.
plan and implement administrative systems
## The earner of this certificate has successfully mastered: - Manage people performance - Lead and manage a team - Promote innovation in teams - Undertake project work - Plan and implement administrative systems - Contribute to safety processes in an office environment (WHS) **Other personal skills they may have learned:** - Strong communication skills - A keen eye for detail - Interpersonal skills and the ability to work with a diverse range of people
BSB50420 Diploma of Leadership and Management
This qualification comprises units that can equip you with the skills and knowledge needed to excel in leading and facilitating a team, particularly if you're already in an existing managerial role. This course can help shape your skillset to excel in roles where change management or operational planning is a core focus. RTO 40374.
support the development of teams and individuals
## The earner of this certificate has successfully mastered: - Manage business risk - Develop critical thinking in others - Manage people performance - Demonstrate leadership in the workplace **Other personal skills they may have learned:** - Emotional intelligence - Effective communication - Problem-solving - Strong organisational skills
BSB50618 Diploma of Human Resources Management
This qualification reflects the role of individuals working in a variety of roles within the human resources sector who have a sound theoretical knowledge base in human resources management and demonstrate a range of managerial skills to ensure that human resources functions are effectively conducted in an organisation or business area. Typically they would have responsibility for the work of other staff. RTO 40374.
BSB50620 Diploma of Marketing and Communication
This qualification comprises units that will teach you a variety of skills needed to be a successful manager in marketing or similar. Whether you want to advance your skillset or have a strong interest in the project management side of marketing, this course can train you in planning effective marketing campaigns.
identify and evaluate marketing opportunities
create multiplatform advertisements for mass media
## The earner of this certificate has successfully mastered: - Establish and monitor the marketing mix - Undertake project work - Manage business risk - Identify and evaluate marketing opportunities **Other personal skills they may have learned:** - Strong communication skills - Creativity - Leading a team - Developing rapport with clients and customers
This qualification comprises units that will give you the opportunity to strengthen your knowledge and skills to further accelerate your career in project management. Project Managers are sought-after in a variety of work contexts, so you'll be learning relevant subjects like managing project information and project scope. RTO 40371.
manage project information and communication
## The earner of this certificate has successfully mastered: - Manage project integration - Manage project time - Manage project quality - Communicate with influence **Other personal skills they may have learned:** - Effective leadership - Excellent communication skills - Negotiation - Scheduling
BSB51319 Diploma of Work Health and Safety
This qualification comprises units that will provide you with the training needed so that you can carry out WHS duties with confidence. Learning the ins and outs of the field can create opportunities for you to mitigate risks and train employees to prioritise their health and safety at work. RTO 40374.
develop, implement and maintain whs management sys
manage whs consultation and participation
manage and implement emergency procedures
## The earner of this certificate has successfully mastered: - Manage team effectiveness - Lead WHS risk assessment - Manage implementation of emergency procedures - Develop workplace policies and procedures for sustainability **Other personal skills they may have learned:** - Complex problem-solving skills - Team building - Effective leadership - Strong communication skills
BSB51315 Diploma of Work Health and Safety
This qualification is suitable for people who coordinate and maintain the Work Health and Safety (WHS) program in an organisation. It reflects the role of practitioners who apply a substantial knowledge base and well-developed skills in a wide variety of WHS contexts. RTO 40374.
This qualification reflects the role of individuals who apply project management skills and knowledge. They may manage projects in a variety of contexts, across a number of industry sectors. They have project leadership and management roles and are responsible for achieving project objectives. They possess a sound theoretical knowledge base and use a range of specialised, technical and managerial competencies to initiate, plan, execute and evaluate their own work and/or the work of others. RTO 40374.
## The earner of this certificate has successfully mastered: - Scope, integrate, manage governance and risk - Manage time, quality, cost and procurement - Manage human resources, information and communication, stakeholder engagement - Develop an innovative work environment **Other personal skills they may have learned:** - Learn to work autonomously - Developing self-motivation and how to prioritise work - Excellent communication skills - How to manage deadlines and competing priorities
BSB51918 Diploma of Leadership and Management
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. RTO 40374.
## The earner of this certificate has successfully mastered: - Communicate using emotional intelligence - Lead and manage a diverse workforce - Manage budget, financial and operational plans while managing risk and improving practices - Develop policy and procedures to support a sustainable work environment **Other personal skills they may have learned:** - An aspiration for leadership in the workplace - Self-direction and discipline - Self-motivation and the ability to prioritise work - Experience in leading small teams - The ability to think critically
BSB52415 Diploma of Marketing and Communication
This qualification applies to individuals with a sound theoretical knowledge base in marketing and communication and who demonstrate a range of managerial skills to ensure that functions are effectively conducted in an organisation or business area. Typically they would have responsibility for the work of other staff and lead teams. RTO 40374.
## The earner of this certificate has successfully mastered: - Design and develop an integrated marketing communication plan - Interpret market trends and developments - Identify and evaluate marketing opportunities - Lead and manage a team - Create and manage budgets and financial plans - Implement and monitor marketing activities **Other personal skills they may have learned:** - Communication and interpersonal skills - Critical thinking - Ability to problem solve - Ability to collaborate, work with and lead others - Time management and organisational skills
This qualification reflects the role of individuals with significant experience in a senior administrative role who are seeking to develop expertise across a wider range of business functions. The qualification is suited to individuals who possess significant theoretical business skills and knowledge and wish to consolidate and build pathways to further education or employment opportunities. RTO 40374.
contribute to organisational development
## The earner of this certificate has successfully mastered: - Analyse internal and external changes - Develop strategic plans that enable continual focus - Confidently deliver presentations **Other personal skills they may have learned:** - Motivation to succeed - Strategic and analytic skills - Ability to lead and manage people
BSB61015 Advanced Diploma of Leadership and Management
This qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts. Individuals at this level use initiative and judgement to plan and implement a range of leadership and management functions, with accountability for personal and team outcomes within broad parameters. RTO 40374.
provide leadership across the organisation
manage innovation and continuous improvement
## The earner of this certificate has successfully mastered: - Lead and manage organisational change - Manage finances - Provide leadership across an organisation - Develop and implement business and strategic plans - Develop and implement diversity policy, work health and management systems - Manage innovation and continuous improvement **Other personal skills they may have learned:** - Critical thinking skills - Leadership skills - Communication and interpersonal skills
BSB80215 Graduate Diploma of Strategic Leadership
This qualification reflects the role of individuals who apply advanced knowledge and skills in a range of strategic leadership and management roles. Individuals at this level make high-level autonomous decisions and use initiative and judgement to plan and implement a range of leadership and management functions in varied contexts. RTO 40374.
lead personal and strategic transformation
lead the strategic planning process for an organis
influence and shape diversity management
## The earner of this certificate has successfully mastered: - Lead the strategic planning process for an organisation - Lead and influence change - Initiate and lead applied research **Other personal skills they may have learned:** - Problem-solving and analysis - Critical thinking skills - Strong collaborative skills - Leadership
BSB80615 Graduate Diploma of Management (Learning)
This qualification reflects the roles of individuals who apply highly specialised knowledge and skills in the field of organisational learning and capability development. Individuals in these roles generate and evaluate complex ideas. They also initiate, design and execute major learning and development functions within an organisation. Typically, they would have full responsibility and accountability for the personal output and work of others. RTO 40374.
## The earner of this certificate has successfully mastered: - Generate and evaluate complex ideas - Initiate, design and execute major learning and develop functions within an organisation - Build organisational capabilities **Other personal skills they may have learned:** - Problem-solving and analysis - Critical thinking skills - Strong collaborative skills - Leadership
CHC22015 Certificate II in Community Services
This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines. RTO 40374.
## The earner of this certificate has successfully mastered: - Communicate well with others - Organise and complete daily tasks - Participate in workplace health and safety - Work efficiently in community service settings - Work with a diverse range of people **Other personal skills they may have learned:** - Enjoy helping others - Collaborate well - Communicate effectively - Value diversity - Have a sense of humour - Are committed to social justice
CHC30113 Certificate III in Early Childhood Education and Care
This qualification reflects the role of workers in a range of early childhood education settings who work within the requirements of the Education and Care Services National Regulations and the National Quality Standard. They support the implementation of an approved learning framework, and support children’s wellbeing, learning and development. Depending on the setting, educators may work under direct supervision or autonomously. RTO 40374.
develop respectful relationships with children
support holistic development of children
## The earner of this certificate has successfully mastered: - Care for babies and children, and ensure their health and safety - Promote good nutrition and positive meal experiences - Use an approved learning framework - Support holistic development through play and learning - Identify and respond to children at risk - Perform emergency First Aid - Promote cultural competence **Other personal skills they may have learned:** - Outstanding professionalism - Passion for early education - Communication and interpersonal skills
CHC32015 Certificate III in Community Services
This qualification reflects the role of entry-level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. RTO 40374.
facilitate the interest and rights of clients
identify financial literacy education needs
recognise and respond to crisis situations
## The earner of this certificate has successfully mastered: - Provide individualised support - Work with a diverse range of people - Respond to client needs - Form caring and supportive relationships with people accessing services - Manage conflict and respond to concerning behaviours **Other personal skills they may have learned:** - Communicating with clients - Collaboration skills
CHC33015 Certificate III in Individual Support
This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. RTO 40374.
communicate in health or community services roles
comply with infection prevention policies
contribute to ongoing skills development
## The earner of this certificate has successfully mastered: - Work with diverse people - Communicate and work in health or community services - Provide individualised support - Support community participation and social inclusion **Other personal skills they may have learned:** - The ability to work autonomously - Cultural sensitivity - Conflict resolution - Complex problem-solving
CHC33015 Certificate III in Individual Support (Ageing, Home and Community)
support relationships with carers and families
provide support to people living with dimentia
## The earner of this certificate has successfully mastered: - Recognise healthy body systems - Support independence and well being - Facilitate the empowerment of older people - Provide support to people living with dementia **Other personal skills they may have learned:** - The ability to work autonomously - Cultural sensitivity - Conflict resolution - Complex problem-solving
CHC33015 Certificate III in Individual Support (Disability)
facilitate empowerment of people with a disability
CHC43215 Certificate IV in Alcohol and Other Drugs
This qualification reflects the role of entry level workers who provide services and interventions to clients with alcohol and other drugs issues and/or implement health promotion and community interventions. Work in undertaken in contexts such as community-based organisations, withdrawal services, residential rehabilitation services and outreach services under the guidance of other practitioners and professionals, with limited responsibility and within established parameters. RTO 40374.
assess needs of clients with alcohol/drugs issues
maintain networks and collaborative partnerships
work with people with mental health issues
establish self-directed recovery relationships
## The earner of this certificate has successfully mastered: - Work with diverse people - Build relationships - Develop treatment plans - Provide interventions - Assess co-existing needs **Other personal skills they may have learned:** - Enjoy working with challenging clients - Resilience - Excellent communication
CHC43315 Certificate IV in Mental Health
This qualification reflects the role of workers who provide self-directed recovery oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community-based programs and activities focusing on mental health, mental illness and psychiatric disability. Work is undertaken in a range of community contexts such as community-based non-government organisations; home based outreach; centre-based programs; respite care; residential services, rehabilitation programs; clinical settings; or supporting people in employment. Work is carried out autonomously under the broad guidance of other practitioners and professionals. RTO 40374.
collaborate with care network and other services
promote social, emotional and physical wellbeing
increase safety of those at risk of suicide
## The earner of this certificate has successfully mastered: - Work collaboratively with other services - Understand trauma care - Respond to crises - Support people experiencing mental illness and psychiatric disability **Other personal skills they may have learned:** - Empathy towards people and adverse circumstances - The ability to empower people to discover solutions - An understanding of the issues people with mental illness are facing - Conflict resolution skills - Adaptability and the ability to respond easily to change - Good oral and written communication skills
CHC50113 Diploma of Early Childhood Education and Care
This qualification reflects the role of early childhood educators who are responsible for designing and implementing curriculum in early childhood education and care services. In doing so they work to implement an approved learning framework within the requirements of the Education and Care Services National Regulations and the National Quality Standard. RTO 40374.
ensure the health and safety of children
foster children's learning and development
## The earner of this certificate has successfully mastered: - Implement strategies for the inclusion of all children - Establish and maintain a healthy environment for children - Maintain work health and safety - Nurture creativity in children - Work in partnership with families to provide appropriate education and care for children **Other personal skills they may have learned:** - A passion for education and care - High levels of professionalism - Well developed communication and interpersonal skills - A willingness to build leadership skills - Patience and adaptability
This qualification reflects the role of counsellors, who work with clients on personal and psychological issues using established counselling modalities. They use communication, micro-counselling and interviewing skills and draw on varied counselling therapies to assist clients. At this level, the counsellor will be working in defined and supported counselling roles in established agencies rather than in independent practice. RTO 40374.
apply specialist counselling interview skills
facilitate all aspects of case management
apply personality and development theories
increase safety of individuals at risk of suicide
## The earner of this certificate has successfully mastered: - Use effective communication - Interview and use micro-counselling skills - Select and implement counselling therapies - Establish counselling relationships **Other personal skills they may have learned:** - Emotional intelligence - A drive to help people - Patience - The ability to work independently - Effective communication skills
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities. RTO 40374.
develop workplace communication strategies
identify and respond to children at risk
implement community development strategies
## The earner of this certificate has successfully mastered: - Develop, facilitate and review all aspects of case management - Develop workplace communication strategies - Undertake case management in a child protection framework - Develop social housing enterprise opportunities - Assess the needs of clients with alcohol and other drug issues **Other personal skills they may have learned:** - Resilience and empathy - The ability to work with people from diverse backgrounds - A non-judgemental nature - Leadership and mentoring abilities - Patience - Effective communication skills
CHC62015 Advanced Diploma of Community Sector Management
This qualification reflects the role of workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation's goals and strategic directions. RTO 40374.
## The earner of this certificate has successfully mastered: - Developing, implementing and evaluating quality frameworks and business plans - Managing legal and ethical compliance - Leading, coaching and mentoring a staff team - More complex responsibilities, such as complaints, risk assessment, change management and finance **Other personal skills they may have learned:** - Problem-solving and analysis - Critical thinking skills - Strong collaborative skills - Communication skills
This qualification reflects the role of senior managers and small business owners of personal services businesses. They are responsible for coordinating the day-to-day operation of the business and for planning, monitoring and evaluating the work of the team. Salon managers also operate with significant autonomy to make strategic business management decisions. RTO 40374.
manage treatment services and sales delivery
manage recruitment selection and induction
develop workplace policy for sustainability
## The earner of this certificate has successfully mastered: - Manage staff: performance, hiring, training and dismissals - Complete stocktake and ordering of products - Develop strong stakeholder relationships - Implement marketing and promotion activity - Apply safe work practices **Other personal skills they may have learned:** - Effective communication skills with the desire to help people - A hard-working attitude and ability to work as part of a team - Conflict management techniques with the ability to problem-solve and make decisions - The emotional intelligence and patience for effective leadership - Great time management and digital literacy skills
SIR40316 Certificate IV in Retail Management
This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. RTO 40374.
## The earner of this certificate has successfully mastered: - Manage a small shop or a section or department of a larger retail operation - Manage technical financial duties with a selection of skills - Hire and manage staff - Train and supervise - Manage inventory - Establish budgets and expenses to balance a business and operate at a profit - Use e-commerce skills - Manage a retail operation during downtime periods **Other personal skills they may have learned:** - Independent work ethic - Organisational skills - Leadership skills and taking initiative - Effectively communicate - Enthusiasm for work
This qualification reflects the role of individuals who use a broad range of event-related skills and sound knowledge of event management processes to coordinate event operations. They operate independently and make operational event management decisions. RTO 40374.
## The earner of this certificate has successfully mastered: - Respond to event needs and develop production schedules - Lead and manage people - Manage event staging, sponsorship and operations - Manage finances within a budget - Identify hazards, assess and control safety risks **Other personal skills they may have learned:** - Excellent communication skills - Organisation and efficiency - Collaboration and interpersonal skills - Initiative, flexibility and a positive attitude - Attention to detail
This is a qualification for those engaged in logistics operations within the Transport and Logistics Industry. It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in selecting equipment, services or contingency measures within known time constraints. It may also include responsibility for coordinating the work of others. RTO 40374.
deliver and monitor service to customers
complete receival and dispatch documentation
identify products and store to specifications
administer chain of responsibility procedures
## The earner of this certificate has successfully mastered: - Prepare workplace documents - Deliver and monitor service to customers - Shift materials safely, in line with WHS procedures - Administer chain of responsibility policies and procedures **Other personal skills they may have learned:** - Problem-solving and analysis - Critical thinking skills - Strong collaborative skills - Customer service and building client relationships
This is a general qualification for the integrated management of logistics. Achievement of this qualification will require the self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others. Applications involve participation in the development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams, including those concerned with planning and evaluation functions. Group or team coordination may be involved. Successful achievement of the licensing units within the qualification must align with applicable licensing and regulatory requirements. Job roles Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include: Logistics Manager. No licensing, legislative or certification requirements apply to this qualification at the time of publication. RTO 40374.
implement environmental protection policies
## The earner of this certificate has successfully mastered: - Maintain operational procedures for transport and logistics enterprises - Deliver and monitor service to customers - Shift materials safely, in line with WHS procedures - Administer chain of responsibility policies and procedures - Develop a transport and logistics business plan **Other personal skills they may have learned:** - Problem-solving and analysis - Critical thinking skills - Strong collaborative skills - Customer service and building client relationships
ICT10115 Certificate I in Information, Digital Media and Technology
This qualification provides the skills and knowledge for individuals to safely perform foundation digital literacy tasks using a personal computer and a range of software applications and digital devices. RTO 40374.
## The earner of this certificate has successfully mastered: - Operate a computer - Use word-processing applications - Effectively search and use the internet - Confidently use digital devices like phones, IPads, printers and computers **Other personal skills they may have learned:** - A positive approach to problem-solving - An analytical mind - Good communication and interpersonal skills - A collaborative spirit - The ability to work autonomously - Patience
ICT20115 Certificate II in Information, Digital Media and Technology
This entry-level qualification provides the foundation skills and knowledge to use information and communications technology (ICT) in any industry. RTO 40374.
use computer operating systems and hardware
communicate effectively in an ict environment
operate a digital media technology package
use basic current industry specific knowledge
## The earner of this certificate has successfully mastered: - Use computer operating systems and hardware - Work and communicate effectively in an ICT environment - Operate application software packages - Operate a digital media technology package - Use social media tools for collaboration and engagement **Other personal skills they may have learned:** - A positive approach to problem-solving - An analytical mind - Communication and interpersonal skills - Collaboration skills and the ability to work independently
ICT30118 Certificate III in Information, Digital Media and Technology
This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user. Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies. RTO 40374.
participate in whs consultation processes
install and optimise operation system software
apply introductory programming techniques
## The earner of this certificate has successfully mastered: - Work and communicate effectively in an ICT environment - Install and optimise operating system software - Troubleshoot ICT problems - Create user documentation - Use application software packages - Participate in Workplace Health and Safety (WHS) processes **Other personal skills they may have learned:** - A passion for technology - Positive approach to problem-solving - An analytical mind - Communication and interpersonal skills
ICT30120 Certificate III in Information Technology
The course is structured to cover a broad range of ICT concepts, giving you the chance to explore different subject areas to help you decide where to specialise in. RTO 40374.
identify ip, ethics and privacy policies
install and optimise operating system software
identify and report online security threats
## The earner of this certificate has successfully mastered: - Develop critical thinking skills - Work effectively in a team - Manage the security of personal and sensitive information - Provide ICT advice to clients - Troubleshoot ICT problems - Basics of python programming - Install and optimise Operating systems. - Build a basic web page - Basics of cloud computing. - Develop images for websites **Other personal skills they may have learned:** - Collaborating with others - Improving analytical skills - Problem-solving
ICT40120 Certificate IV in Information Technology (Networking)
This qualification comprises units that will train you across a broad range of IT skills with a significant focus on IT networks. This will help you prepare for employment opportunities like working as an independent network support technician. RTO 40374.
comply with ip, ethics and privacy policies
operate small enterprise branch networks
troubleshoot enterprise routers and switches
## The earner of this certificate has successfully mastered: - Manage network and data integrity - Install, configure and test network security - Install and manage servers - Install and operate small enterprise branch networks - Identify and confirm cyber security incidents **Other personal skills they may have learned:** - Collaborating with others - Developing critical thinking skills - Strengthening problem-solving skills
ICT40120 Certificate IV in Information Technology (Programming)
This qualification comprises units that will help you develop skills in programming, which can aid you in finding employment as a junior programmer. RTO 40374.
identify and evaluate emerging technologies
introductory object-oriented language skills
## The earner of this certificate has successfully mastered: - Develop mobile applications - Build a user interface - Identify and resolve client ICT problems - Test software developments - Write scripts for software applications **Other personal skills they may have learned:** - Collaborating with others - Developing critical thinking skills - Strengthening problem-solving skills
ICT40120 Certificate IV in Information Technology (Web Development)
his qualification comprises units that cover the various skills and processes of web development - from the planning to the testing stages. You'll also be trained in broader skills of collaboration, ethics, and maintaining client relationships in an IT environment. RTO 40374.
## The earner of this certificate has successfully mastered: - Develop websites based on client or technical requirements - Ensure accessibility of websites for people with special needs - Perform SEO (Search Engine Optimisation) - Develop basic website designs - Ensure basic web security **Other personal skills they may have learned:** - Effective communication and collaboration - Complex problem-solving - Creative thinking and visual design - Build (and maintain) positive client relationships
ICT40120 Certificate IV Information Technology
This qualification comprises of a broad range of IT skills and concepts, helping you strengthen basic competencies or explore the various pathways the field has to offer. RTO 40374.
provide first-level remote help desk support
## The earner of this certificate has successfully mastered: - Develop your critical thinking skills - Learn to design dynamic, professional websites - Acquire basic cybersecurity skills - Understand common ICT practices - Deliver quality support to clients or customers **Other personal skills they may have learned:** - Effective communication and collaboration - Acquiring a “lifelong learner” mindset - Problem-solving and analysis
ICT40215 Certificate IV in Information Technology Support
This qualification provides the skills and knowledge for an individual to be competent in supporting clients in a range of technical areas. The qualification has a strong information technology base of core units with the potential for inclusion of a range of broader industry-specific units in the areas of service desk, database, sustainability and network support to suit particular needs. RTO 40374.
contribute to whs consultation processes
## The earner of this certificate has successfully mastered: - Determine and confirm client business requirements - Contribute to copyright, ethics and privacy in an Information and Communication Technology(ICT) environment - Create technical IT documentation - Implement Workplace Health and Safety, environmental sustainability, and anti-discrimination practices in an ICT workplace - Provide a broad range of ICT support - Install and configure a small network **Other personal skills they may have learned:** - A positive approach to problem-solving - An analytical mind - Communication and interpersonal skills - Ability to work well in teams - Collaboration skills and the ability to work independently
ICT40315 Certificate IV in Web-Based Technologies
This course delivers the vocational learning that individuals require to design, develop, build and administer websites using a range of website technologies. RTO 40374.
contribute to copyright, ethics and privacy
## The earner of this certificate has successfully mastered: - Determine and confirm client business requirements - Evaluate and select a web hosting service - Design a website to meet technical requirements - Transfer content to a website using commercial packages - Create a markup language document to specification - Confirm accessibility of websites for people with special needs **Other personal skills they may have learned:** - A positive approach to problem-solving - An analytical mind - Good communication and interpersonal skills - A collaborative team player spirit
ICT40418 Certificate IV in Information Technology Networking
This qualification provides the skills and knowledge for an individual to install and manage small scale networks, either as an independent network support technician or as part of a team. RTO 40374.
contribute to ethics, ip and privacy policies
install, operate and troubleshoot a small network
## The earner of this certificate has successfully mastered: - Identify and confirm business requirements - Install and manage small-scale networks - Operate and troubleshoot an enterprise branch network - Manage network and data integrity - Install and configure virtual machines - Work in a production flow **Other personal skills they may have learned:** - Collaboration with your team and networks - Great communication skills - Problem solving - Adaptability to manage competing priorities
This qualification provides the skills and knowledge for an individual to develop basic programming skills in the most commonly used programming languages. RTO 40374.
## The earner of this certificate has successfully mastered: - Use query language to work with databases - Develop web based mobile applications - Write and maintain program code - Test, debug, diagnose and correct errors and faults in applications - Address cyber security requirements **Other personal skills they may have learned:** - Effective communication - Collaboration skills - Problem solving and critical thinking
ICT40815 Certificate IV in Digital Media Technologies
This qualification provides the skills and knowledge to be competent to design, develop and use digital media technologies as an assistant ICT specialist. RTO 40374.
## The earner of this certificate has successfully mastered: - Support small scale Information Communication Technology (ICT) projects - Articulate, present, and debate ideas - Use online learning tools and author interactive media - Work effectively within the industry and follow copyright, ethics and privacy policies **Other personal skills they may have learned:** - An analytical mind with an investigative approach to problem-solving - Good communication and interpersonal skills - The ability to work collaboratively as part of a team
ICT40915 Certificate IV in Digital and Interactive Games
This qualification provides the skills and knowledge for an individual to be competent in supporting the design, development and programming of basic digital games briefs as part of a larger development team. The qualification has a small suite of core units with an opportunity to select units from specialist groups of electives across the different artistic or programming fields of the industry. RTO 40374.
apply principles of games design and game playing
write story and content for digital games
## The earner of this certificate has successfully mastered: - Support the design, development and programming of basic digital games briefs - Work as part of a larger team - Provide web designer support **Other personal skills they may have learned:** - An analytical mind with an investigative approach to problem-solving - Good communication and interpersonal skills - The ability to work collaboratively as part of a team
ICT41015 Certificate IV in Computer Systems Technology
This qualification provides the skills and knowledge for an individual to install and administer simple networks, servers, and client desktop deployments. RTO 40374.
configure and troubleshoot operating system softwa
locate and troubleshoot ict equipment and software
build a small wireless local area network
## The earner of this certificate has successfully mastered: - Install and administer simple networks, servers and client desktop deployments - Connect, maintain and configure hardware components - Locate and troubleshoot ICT equipment, systems and software faults **Other personal skills they may have learned:** - An analytical mind with an investigative approach to problem-solving - Good communication and interpersonal skills - The ability to work collaboratively as part of a team
ICT50118 Diploma of Information Technology
This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies. RTO 40374.
contribute to copyright, ip and ethics policies
match ict needs with strategic direction
produce an ict network architecture design
design and implement a security perimeter
install and configure network access storage
review and update disaster recovery plans
manage an enterprise virtual computing environment
## The earner of this certificate has successfully mastered: - Determine client business requirements - Create appropriate ICT strategies and solutions - Set up and configure IT networks - Implement IT support - Manage database development - Program - Manage projects **Other personal skills they may have learned:** - Great client communication and pitching skills - Problem solving and troubleshooting - Collaborative team player spirit
ICT50120 Diploma in Information Technology
This qualification will suit you if you're interested in being trained up across a broad range of areas in the IT industry. You'll have the opportunity to build skills in ICT project management, service configuration and product evaluation. You'll also be taught the basics of business needs, disaster recovery and OHS within an ICT context. Other soft skills you may develop include critical thinking, leading and managing a team and emotional intelligence. RTO 40374.
promote workplace cybersecurity awareness
apply ip, ethics and privacy in ict environments
gather, analyse and interpret threat data
plan and implement an incident response plan
## The earner of this certificate has successfully mastered: - Promote workplace cyber security awareness and best practices - Install and manage complex ICT networks - Gather, analyse and interpret threat data - Install and upgrade operating systems - Create dynamic web pages **Other personal skills they may have learned:** - Developing critical thinking skills - Leading and managing a team - Building emotional intelligence
ICT50120 Diploma in Information Technology (Advanced Networking)
This qualification comprises units that will provide you with training to prepare you for a career in IT networking. RTO 40374.
promote workplace cyber security awareness
design and configure desktop virtualisation
## The earner of this certificate has successfully mastered: - Install and manage complex ICT networks - Manage network security - Design, build and test network servers - Identify and resolve network problems - Gather, analyse and interpret threat data **Other personal skills they may have learned:** - Strengthening problem-solving skills - Leading a team in an IT environment - Analytical thinking skills
ICT50120 Diploma in Information Technology (Cloud Engineering)
This qualification comprises units that explore areas of cloud service development, configuration, and maintenance. You'll also dive into broader IT skills such as cybersecurity, client support, and business IT strategies. RTO 40374.
implement cloud infrastructure with code
implement virtual network in cloud environments
build and deploy resources on cloud platforms
manage infrastructure in cloud environments
## The earner of this certificate has successfully mastered: - Design and implement cloud infrastructure - Ensure high-level security in virtualised computing environments - Manage, configure, and improve cloud services - Develop disaster recovery plans for the cloud - Develop IT strategies according to business needs **Other personal skills they may have learned:** - Creative and critical thinking skills - Team leadership and collaboration - Building positive client relationships - Complex problem-solving and analysis
ICT50120 Diploma in Information Technology (Cyber Security)
This qualification comprises units that will provide you with training in cyber security, covering a broad range of topics that can prepare you for job roles within this specialisation. RTO 40374.
## The earner of this certificate has successfully mastered: - Perform cyber security risk assessments - Protect critical infrastructure for organisations - Manage network security - Gather, analyse and interpret threat data - Design, build and test network servers **Other personal skills they may have learned:** - Strengthening problem-solving skills - Leading a team in an IT environment - Analytical thinking skills
This course comprises four units that can help you develop key competencies to prepare you for further study in the IT industry. RTO 40374.
securely manage pii and workplace infomation
## The earner of this certificate has successfully mastered: - Manage identifying information securely - Apply introductory programming techniques - Work collaboratively in the IT industry - Evaluate characteristics of cloud computing **Other personal skills they may have learned:** - Critical thinking - Team collaboration - Problem-solving skills - Reviewing and analysing
ICT50215 Diploma of Digital and Interactive Games
This qualification provides the skills and knowledge for an individual to be competent in a variety of skill areas within the digital and interactive games industry. It provides an opportunity to develop the design, graphic/digital media and programming skills required in the development of digital games briefs, either as a small independent specialist or as part of a larger team. The qualification also provides opportunities to work in new and emerging games genres, such as online game development, mobile device gaming, interactive internet and TV game development. RTO 40374.
create design concepts for digital games
create a complex 3d interactive computer game
collaborate in the design of 3d game levels
build a database to support a computer game
## The earner of this certificate has successfully mastered: - Develop concepts for digital games and 3D media - Storyboard ideas - Create 3D characters and environmental designs - Produce digital animation sequences - Manage art and rigging in 3D animation - Apply texturing in game environments - Create games for mobile devices - Produce architecture wireframes **Other personal skills they may have learned:** - Creativity - Good collaboration and teamwork skills - Good communication skills
ICT50318 Diploma of Information Technology Systems Administration
This qualification provides the skills and knowledge for an individual to be competent in administering a variety of networked computer systems. The qualification has a strong information technology base of core units with the potential for inclusion of a range of broader industry-specific units in the areas of virtualisation, sustainability and project management to suit particular needs. RTO 40374.
gather data to identify business requirements
implement and hand over system components
establish and maintain client user liaison
## The earner of this certificate has successfully mastered: - Manage system security - Establish and maintain client user liaison - Produce technical solutions from business specifications - Install and configure an enterprise virtual computing environment **Other personal skills they may have learned:** - Critical thinking skills - Good collaboration and teamwork skills - Good communication skills
ICT50418 Diploma of Information Technology Networking
This qualification provides the skills and knowledge for an individual to manage, as an independent ICT specialist or as part of a team, the installation of a range of networks, including internetworking, security and e-business integration. RTO 40374.
## The earner of this certificate has successfully mastered: - Implement server virtualisation for a sustainable ICT system - Produce an ICT network architecture design - Install and manage complex ICT networks - Match ICT needs with the strategic direction of the organisation **Other personal skills they may have learned:** - Critical thinking skills - Good collaboration and teamwork skills - Good communication skills
ICT50515 Diploma of Database Design and Development
This qualification provides skills and knowledge for an individual to be effective in the design and development of ICT database systems. The qualification builds on a base core of design and development competencies with elective choices covering business needs analysis, quality assurance and project management. RTO 40374.
develop detailed component specifications
build using rapid application development
integrate sustainability in ict planning
## The earner of this certificate has successfully mastered: - Design a database - Develop components from detailed project specifications - Use structured query language (SQL) and build databases using rapid application development - Model preferred system solutions, data objects and data processes - Adhere to copyright, ethics and privacy policies in the workplace **Other personal skills they may have learned:** - The ability to work collaboratively as part of a team - An analytical mind with an investigative approach to problem-solving - Excellent communication and interpersonal skills - Good presentation skills
This qualification provides the skills and knowledge for an individual to design, build and manage websites as an independent web developer or as part of a team. RTO 40374.
develop website information architecture
use site server tools for transaction management
## The earner of this certificate has successfully mastered: - Research a range of website technologies and trends - Use emerging technologies, social media and mobile/web applications - Build dynamic, must-visit websites - Understand and develop e-commerce solutions, web pages, mobile applications and user interfaces **Other personal skills they may have learned:** - Good presentation skills - An investigative approach to problem-solving - An analytical mind - Communication and interpersonal skills - A collaborative team player work style
ICT50718 Diploma of Software Development
This qualification provides the skills and knowledge for an individual to be competent in programming and software development. A person with this qualification would create new software products to meet an initial project brief or customise existing software products to meet customer needs. RTO 40374.
apply advanced object-oriented language skills
deploy and application to a production environment
apply testing techniques for software development
## The earner of this certificate has successfully mastered: - Manage the software development lifecycle - Create and test software programs - Use different programming languages and tools - Design and develop web-related products and applications - Contribute to copyright, ethics and privacy in an IT environment **Other personal skills they may have learned:** - A positive approach to problem-solving - An analytical mind - Effective communication and interpersonal skills - A collaborative nature
ICT50818 Diploma of Systems Analysis and Design
This qualification provides the skills and knowledge for an individual to determine client business requirements and to support a project team in the analysis and redesign of systems to ensure they meet client needs. RTO 40374.
apply software development methodologies
## The earner of this certificate has successfully mastered: - Contribute to copyright, ethics and privacy in an IT environment - Apply software development methodologies - Produce technical solutions from business specifications - Determine appropriate ICT strategies and solutions **Other personal skills they may have learned:** - A positive approach to problem-solving - An analytical mind - Effective communication and interpersonal skills - A collaborative nature
ICT50915 Diploma of Digital Media Technologies
This qualification provides the skills and knowledge for an individual to be competent in designing, developing and refining digital media technologies as an independent information and communications technology (ICT) specialist or as part of a team. It provides the opportunity to work in new and emerging digital media technology areas, such as online, and interactive design and development, and with tools and equipment, such as software, Web 2 tools, technologies and mobile devices. RTO 40374.
## The earner of this certificate has successfully mastered: - Contribute to copyright, ethics and privacy in an IT environment - Manage interactive media production - Originate and develop concepts - Match ICT needs with the strategic direction of the enterprise **Other personal skills they may have learned:** - A positive approach to problem-solving - An analytical mind - Effective communication and interpersonal skills - A collaborative nature
ICT60115 Advanced Diploma of Information Technology
This qualification provides high level information and communications technology (ICT), process improvement and business skills and knowledge to enable an individual to be effective in senior ICT roles within organisations. The qualification builds on a base core of management competencies, with specialist and general elective choices to suit particular ICT and business needs, especially in the areas of knowledge management and systems development. RTO 40374.
interact with clients on a business level
## The earner of this certificate has successfully mastered: - Manage copyright, ethics and privacy in an IT environment - Lead and manage team effectiveness - Implement quality assurance processes for business solutions - Develop and action ICT strategic and action plans **Other personal skills they may have learned:** - Critical and analytical thinking skills - Effective communication and interpersonal skills - A collaborative nature
ICT60215 Advanced Diploma of Network Security
This qualification provides the skills and knowledge for an individual to plan, design, manage and monitor an enterprise information and communications technology (ICT) network as an independent ICT specialist or as part of a team responsible for advanced ICT network security systems. The qualification has a high-level ICT technical base with appropriate security units and the ability to specialise in a number of areas, including voice, wireless, network infrastructure and sustainability. RTO 40374.
implement secure encryption technologies
plan, configure and test server based security
configure network devices for a secure network
plan and configure advanced internetwork switching
configure and manage intrusion prevention system
plan and manage troubleshooting advanced networks
manage structured troubleshooting processes
design and implement wireless network security
## The earner of this certificate has successfully mastered: - Integrate sustainability in ICT planning and design projects - Implement secure encryption technologies - Plan, configure and test advanced server-based security - Design security perimeters for ICT networks - Carry out network security activities in accordance with local and international industry standards **Other personal skills they may have learned:** - Exceptional verbal and written communication skills - Good understanding of current and emerging technologies - Ability to present ideas in both technical and user-friendly language - Expertise in setting and managing customer expectations - Ability to prioritise and execute tasks in a high-pressure environment - Experience working in a team orientated, collaborative environment
ICT60315 Advanced Diploma of Information Technology Business Analysis
This qualification provides the skills and knowledge for an individual to be competent in business analysis in an information and communications technology (ICT) environment, either as an independent ICT specialist or as leader of a team. Individuals who complete this qualification will be competent to analyse, identify and coordinate relevant ICT business solutions to meet given organisational goals. RTO 40374.
plan and monitor business analysis activities
## The earner of this certificate has successfully mastered: - Use business analysis techniques - Design systems for businesses - Manage complex ICT projects - Define business requirement - Manage data **Other personal skills they may have learned:** - A positive approach to problem-solving - Analytical thinking skills - Communication and interpersonal skills - Ability to work well in teams - Collaboration skills and the ability to work independently
ICT60415 Advanced Diploma of Information Technology Project Management
This qualification provides the skills and knowledge for an individual to manage a range of information and communications technology (ICT) projects to meet customer requirements. Projects may cover a wide range of specialities, including software development, hardware procurement and implementation, network analysis and deployment, and web and/or system development. RTO 40374.
## The earner of this certificate has successfully mastered: - Manage a variety of information technology project stages such as governance, initiation, planning, delivery, and closure - Communicate effectively with customers and colleagues - Follow copyright, ethics, and privacy policies **Other personal skills they may have learned:** - A positive approach to problem-solving - Analytical thinking skills - Communication and interpersonal skills - People management experience - Collaboration skills and the ability to work independently
ICT60515 Advanced Diploma of Computer Systems Technology
This qualification provides the skills and knowledge required to coordinate and administer the installation, commissioning and ongoing maintenance of a range of networks, enterprise servers and systems, including internetworking, security and e-business solutions. RTO 40374.
configure, verify and troubleshoot wan links
install, operate and troubleshoot routers
install, operate and troubleshoot switches
configure and test advanced server based security
apple intermediate object-oriented languages
manage ict project systems implementation
## The earner of this certificate has successfully mastered: - Coordinate and administer the installation, commissioning and ongoing maintenance of a range of networks, enterprise servers and systems, including internetworking, security and e-business solutions - Communicate effectively with customers and colleagues - Follow copyright, ethics, and privacy policies **Other personal skills they may have learned:** - A positive approach to problem-solving - Analytical thinking skills - Communication and interpersonal skills - People management experience - Collaboration skills and the ability to work independently
BSB61218 Advanced Diploma of Program Management
This qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in program management across a range of enterprise and industry contexts. It applies to individuals who are program managers, managing or directing a suite of projects (a program) to achieve organisational objectives. RTO 40374.
## The earner of this certificate has successfully mastered: - Use initiative and judgement to direct, plan, and lead a range of program functions - Provide leadership across an organisation - Express ideas and perspectives - Respond to complex problems - Manage innovation and continuous improvement **Other personal skills they may have learned:** - Critical thinking skills - Leadership skills - Communication and interpersonal skills
CHC52015 Diploma of Community Services (Case Management)
This qualification comprises units that will teach you the skills and knowledge needed to pursue roles in case management. From developing and implementing service programs to the implementation of community development strategies, the units assigned will help you gain insights into the community services industry and develop useful transferable skills. RTO 40374.
reflect and improve own professional practice
identify and respond to young people at risk
## The earner of this certificate has successfully mastered: - Reflect on and improve own professional practice - Implement trauma-informed care - Facilitation of workplace debriefing and support processes - Identify and respond to children and young people at risk **Other personal skills they may have learned:** - Resilience and empathy - The ability to work with people from diverse backgrounds - The ability to work autonomously - Cultural sensitivity - Conflict resolution - Complex problem-solving
CHC52015 Diploma of Community Services (Statutory & Forensic Child, Youth & Family Welfare)
Students in this course will learn to assess and support the needs of the people in our communities. You will also have the opportunity to work collaboratively with a diverse range of people and learn how to recognise and respond to crisis situations. As part of the course, you will develop the skills and knowledge required to work within an established child protection framework, support and protect children and young people who are at risk of harm and develop strategies to address people's specific trauma needs. RTO 40374.
maintain a safe environment for children
## The earner of this certificate has successfully mastered: - Develop and implement service programs - Develop workplace communication strategies - Undertake case management in a child protection framework - Identify and respond to children and young people at risk **Other personal skills they may have learned:** - Resilience and empathy - The ability to work with people from diverse backgrounds - A non-judgemental nature - Leadership and mentoring abilities - Patience - Effective communication skills